15.1 Counselling expenses

Primary victims are eligible for financial assistance to pay for reasonable counselling services that have already been paid for, or that are likely to be paid in the future.[21] These services include counselling reports and counselling sessions. Evidence requirements for counselling expenses are explained further below.

Secondary and related victims are also eligible for assistance to pay for counselling expenses.

Counselling services must be delivered by:

  • an Australian Health Practitioner Regulation Agency (AHPRA) registered psychologist
  • counsellors who are a level 3 (minimum) member of the Australian Counselling Association or who are a ‘full clinical member’ or ‘certified practising member’ of the Psychotherapy and Counselling Federation of Australia,
  • mental health social workers who are accredited by the Australian Association of Social Workers, or
  • social workers who are accredited by the Australian Association of Social Workers.

The FAS will consider other counselling professions who may not fit the above requirements, where the applicant has provided details about their skills and qualifications and the FAS considers them to be an appropriate counselling service provider.

As outlined in the interim assistance section, the FAS can pay for up to 5 counselling sessions to meet a victim’s immediate needs for counselling, without the need for a victim to provide documentary evidence of a psychological injury.

The number of counselling sessions the FAS may provide to a victim will be based on the victim's needs and the information and evidence provided in the application.

Counselling sessions and evidence required

Counselling sessionsEvidence

Initial counselling sessions and interim assistance.

The FAS will provide up to 5 sessions as interim assistance for applicants’ immediate needs. See the interim assistance section for more information.

Mandatory evidence

Applicants must provide details in the application form to show the need for counselling, including an explanation of the psychological injury resulting from the violent act and the number of requested counselling sessions.

Applicants must provide one of the following for the cost of the counselling expense:

  • an invoice or receipt for expenses already paid for
  • a quote for expenses to be paid for in the future
  • a screenshot or other official outline of a counselling provider’s fees
  • an email or other correspondence from the counselling provider with their fees, or
  • a letter or report that includes the counselling provider's fees.

Additional counselling sessions (more than 20 sessions)

Mandatory evidence

Applicants must provide a report which details the ongoing need for counselling.

The report must be produced by an accredited mental health social worker, a non-psychologist/accredited social worker, a registered psychologist or psychiatrist and include:

  • a description of the victim's mental health needs
  • the proposed treatment
  • the cost of the treatment
  • the practitioner’s opinion on the need for the additional sessions, and
  • the practitioner's opinion as to whether the need is directly as a result of the violent act.

The FAS may request and pay for the applicant to obtain a counselling report after 20 sessions have been used.

Sometimes the FAS will approve an applicant’s future counselling expenses, rather than paying an applicant’s expenses that they have already paid for. In applications where the FAS has decided to pay future assistance for expenses likely to be incurred, the FAS will pay for each service provided (such as a counselling session) once the service has been delivered and notice of its delivery has been provided to the FAS. This is different to applications where the FAS is reimbursing an applicant directly for expenses which were already incurred and paid for.


Footnotes

[21] Section 10(2) of the Act.

Updated