Victims Legal Service
The Victims Legal Service provides free legal advice and support in applying to the Financial Assistance Scheme.
Open: 9am-5pm, Monday to Friday
Call: 1800 531 566
For more information see Victims Legal Service.
Financial Assistance Scheme Helpline
Contact the Financial Assistance Scheme (FAS) via phone or online enquiry to:
- get advice on making an application for financial assistance
- get advice on supporting documentation and evidence for your application
- discuss application outcomes
- find supports to help you make your application.
FAS Helpline
Open: 8:30am–5:30pm Monday to Friday (excluding public holidays)
Call: 1800 161 136
The Victims of Crime Helpline
The Victims of Crime Helpline offers information, advice and support and is the first step for victims of crime to access free services in Victoria. The helpline is pivotal in linking victims to services, ensuring they receive personalised, timely and appropriate support to manage and recover from the effects of crime.
The helpline values diversity, inclusion and social justice. People of all cultures, ethnicities, gender identities, bodily diversities, sexual orientations, ages, abilities, and religions will be treated with dignity and respect.
The helpline provides:
- a supportive listening environment for victims of crime
- information about victim entitlements and the criminal justice system
- information about the legal process, including after the offender is in jail
- connections to other support services, such as the Victims Assistance Program.
Victims of Crime Helpline
Open: 8am to 11pm, every day
Call: 1800 819 817
Text: 0427 767 891
Email: vsa@justice.vic.gov.au
More support services
Updated