The Financial Assistance Scheme phone lines will be closed for maintenance on Wednesday 26 February 2025.

Accessibility support for the Financial Assistance Scheme

The Financial Assistance Scheme aims to be accessible and flexible in providing assistance to victims, and has a range of supports in place to help people with disability to access financial assistance.

If you are deaf, or have a hearing impairment or speech impairment, contact us through the National Relay Service:

Find out about working with an authorised representative.

Find out more about how to seek support or assistance as a victim of crime.

The Financial Assistance Scheme websites and portal are WCAG 2.0 compliant, ensuring they are accessible and can be read using screen readers.

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