Getting help

Organisations that can provide you with specialist support or information.

Support for:

Children and young people

Kids Helpline logo

Kids Helpline

5 to 25 year olds. All issues. Confidential phone counselling available all day, every day. Online chat available 24/7, 365 days a year.

Call 1800 55 1800
Kids Helpline online chat
Kids Helpline website

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Headspace

12 to 25 year olds. All issues. Phone counselling and online chat available 9am to 1am AEST, every day.

Call 1800 650 890
Headspace website

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Youth Law Australia

Free legal advice and information for young people under 25.

Call 1800 950 570
Youth Law Australia website

Reachout

14 to 25 year olds: All issues. Online resources and 24 hour online peer support.

Parents: Resources and peer support plus phone and online counselling.

Reachout website

LGBTIQA+ communities

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Q+Law Fitzroy Legal Service

Call (03) 9968 1002
Q+Law Fitzroy Legal Service website

Minus18

Articles, resources and training for lesbian, gay, bi, trans, queer and/or intersex young people. As well as professional training to help support LGBTQI people.

Minus18 website

QLife

All ages. Counselling and referral for people who are lesbian, gay , bisexual, trans, queer and/or intersex. Phone counselling and online chat available every day from 3pm to 12am.

Call 1800 184 527
QLife online chat
QLife website

Say It Out Loud

Provides support and information for LGBTQI+ people in a domestic and family violence relationship.

Say It Out Loud website

Thorne Harbour Health

Counselling, health promotion, inclusion and support for people of diverse sexualities and genders, and those with HIV in Victoria.

Call 1800 134 840
Thorne Harbour Health website

Rainbow Network

An education resource hub for LGBTIQ+ young people and hosts events.

Rainbow Network website

Rainbow Door

Call 1800 729 367
Rainbow Door website

Queerspace

Queerspace services include counselling and Queerspace Youth, a program for LGBTIQ+ youth.

Queerspace website

Aboriginal and Torres Strait Islander peoples

13YARN

Confidential, culturally safe crisis support line for Aboriginal and Torres Strait Islander peoples. Available all day, every day.

Call 13 92 76
13YARN website

Parents and carers

Parentline VIC

Counselling, information and referral service for parents and carers in Victoria.

Call 13 22 89
Parentline VIC website

Raising Children Network

Advice for parents and carers, including articles, videos and apps backed by experts.

Raising Children Network website

Other supports

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Lifeline

All ages. All issues. Phone counselling and online chat available all day, every day.

Call 13 11 44
Lifeline online chat
Lifeline website

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1800RESPECT

Confidential counselling, support and information for people affected by sexual abuse or domestic and family violence. Available 24/7.

Call 1800 737 732
1800 RESPECT website

Beyond Blue

All ages. All issues. Phone counselling and online chat available all day, every day.

Call 1300 22 4636
Beyond Blue online chat
Beyond Blue website

Blue Knot Foundation

Phone counselling for adult survivors of childhood trauma, their friends, family and the health care professionals who support them. Available between 9am and 5pm, every day.

Call 1300 657 380
Blue Knot Foundation website

SAMSN

Counselling and support for male survivors of child sexual abuse and their supporters.

Call 1800 472 676
SAMSN website

Sexual Assault Services Victoria

Sexual assault crisis line: Call 1800 806 292
Sexual Assault Services Victoria website

CASA House — The Royal Women's Hospital

CASA House website

Centre Against Sexual Assault — Central Victoria

Call 03 5441 0430
Centre Against Sexual Assault — Central Victoria website

Victims Legal Service

Call 1800 531 566
Victims Legal Service website

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