The Financial Assistance Scheme portal and website have been updated to enhance online functionality for applicants, authorised representatives and service providers.
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Victims of Crime

The official Victorian Government service offering free information and support for people affected by crime.

Victims of Crime Helpline

Open 8am-7pm Monday to Friday

8am-5pm Saturday, Sunday and public holidays

  • Get advice about victim entitlements and the criminal justice system
  • Get advice on financial assistance
  • Access other support services
Call: 1800 819 817Text: 0427 767 891 🌐 In your language

Get help

Help is available through the Victims Assistance Program and the Helpline, and many other services and agencies.

What sort of crime have you experienced?

Find information about dealing with different sorts of crimes in Victoria.

Recognising violence and abuse in families and relationships

The experience of abusive behaviour in one's personal or family relationships can happen to anyone.

Victim Impact Statement

The Victim Impact Statement is a chance to explain how the crime has affected you. You can choose to make a statement or not.

Make a Victim Impact Statement

Victorian Victims Register

Victims can apply to receive updates about offenders who are sent to prison.

Intervention orders

An intervention order can help protect you and your family from anyone who is violent or makes you feel unsafe.

Justice process

Learn more about how the justice system works in Victoria.

Getting information about the court case

Find out how to get information about court cases in Victoria.

Words used in the justice system

Learn more about words used in the justice system in Victoria.

Supporting LGBTIQA+ people

The Victims of Crime Helpline aims to provide a service that is safe, inclusive, and affirming for LGBTIQA+ community members.

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